Tenant Manuals

The Park George Experience
You are just steps away from more opportunities to relax, break a sweat or entertain at the adjacent Park Avenue development, which shares its rich amenities with Park George. You’ll have the privilege of enjoying resort style amenities such as a tennis court, yoga pavilion, outdoor pool and large private cabanas. Jointly, The Circle at Park George and Park Avenue’s Club PA create 30,000 sq. ft. of lavish indoor amenities and 80,000 sq. ft. of skillfully landscaped outdoor features.
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*Rendering is for illustrative purposes only and may not accurately represent the final product. The design, layout, and features shown are subject to change or modification without prior notice. Concord Pacific reserve the right to make alterations based on design updates, regulatory requirements, or other factors.
Available Park George features are
NFC Technology to enter the building
100% EV Parking for Resident Stalls
Wi-Fi in select amenity spaces and main lobbies
* Initial setup at building completion. Future provision is subject to the discretion of your strata corporation.
Smart parcel lockers and Fresh Food Storage
Key items are located at
Tower 1
13768 100th Avenue
Surrey, BC V3T 0V2
Mailboxes G/F Lobby
Parcel Lockers
Garbage & Recycling Room (P1)
Tower 2
13778 100th Avenue
Surrey, BC V3T 0V2
Concierge G/F Lobby
Mailboxes G/F Lobby
Parcel Lockers & Cold Food Storage

Home Setup Checklist

To help you get ready for your move, here’s a checklist with some helpful recommendations:

Home Setup Checklist

Care and Maintenance
Best Practice
  1. Do read all operational manuals and guides, as well as your Homeowner's Manual
Avoid the Following
  • Please don’t use abrasive materials on any surface in your home.
  • Please don’t ignore dusty filters, overflowing condensate pans, and clogged drain lines as these may result in potential water leaks.
Additional Tips on Caring for Your Suite
BC Hyrdro Logo
BC Hydro Services
In your new home at Picasso Galleria, the monthly strata fee includes gas for the range and the domestic hot water supply. The electricity of each suite is individually metered by BC Hydro. You can apply for a new account through the BC Hydro automated service line or online.
BC Hydro Automated Service Line
BC Hydro Online Service
Novus Home Services
Most Concord communities are equipped with Novus Communications, offering hardwired fibre connections directly in Concord buildings. Novus provides the nation’s fastest internet, crystal-clear HDTV, and a value-packed home phone option.
To apply for Novus' Home Services
(9AM-6PM, Monday - Friday)
For Customer Service / Technical Support:
(7AM-1PM, 7 days a week including stat holidays)
English Resources

Tenant Manual

Quick Reference

Smart Appliance Manuals

Smart Thermometer

Smoke CO Detector

Suite Security Manuals

NEO HS2016 - PowerSeries Neo Alarm System

DSC - Alarm Keypad

DSC - H2016NK Control Panel

DSC - PG9914 PIR

Tenant Forms

Rservice Tenant Registration Form

Emergencies
For any life-threatening emergencies such as fire, medical emergencies, and security risks – please contact 911.
For Power Outages & Electrical Emergencies (BC Hydro)
For Gas Leaks & Gas Door Emergencies (FortisBC)
Poison Control Center
Earthquake, Flood, Dangerous Goods Spills, Tsunami
For in-suite emergencies such as pipe bursts, complete heating/cooling loss, gas leaks
Contact the above (if applicable) and then your Concierge for immediate support. If you cannot reach your concierge or if it’s during after-hours, emergencies should be reported to the Rancho 24 Hours Customer Line:
Main Contact Information List
Strata & Building Management Contact Information
Need additional support?